Did you know that every time your shipping carrier fails to deliver your package on time you are eligible for a refund? Here are 5 tips to receive and manage your shipping carrier refunds.
Outsource the task in hand
Sign up with a third party vendor who
will follow up with your shipments, analyse and file claims for
refunds wherever necessary. Companies like LateShipment have
specialised software that can do all the manual work automatically.
And while you relax, you get all the refunds you are eligible for.
You needn’t spend any effort on it and you can get your shipping
refunds by paying the vendor a very affordable sum.
In house software
If you have the manpower and technology
required to develop your own software that would automate shipping
return refund process, get working on it. And remember that
automation is the key. UPS and FedEx make it a point to keep the
refund retrieval process tedious so that it puts people off the
process. So, automate every process that goes into it and integrate
it with your shipping accounts. But remember that you are reinventing
the wheel when you do this.
Manual Tracking
Manual tracking of shipments is
possible only if you ship less than 2 or 3 products a day. Even then,
it can get hectic. Open your shipping accounts with FedEx and UPS
every day and track delivery times of every single package you have
sent. Check that against promised delivery time. If you find a late
shipment, raise a claim for late shipment refunds. And keep following
up on each such request every day.
Stick to FedEx and UPS
FedEx and UPS are
the shipping giants that are reliable enough in the USA and they
offer a full refund on your shipping fee if they fail to deliver
within the promised time. They also have good online account
platforms where you can raise claims for late shipments. Do not opt
for other players who do not have these facilities.
Play with your costs keeping
refunds in mind
Statistics claim that FedEx and UPS
goof up around 8-10 percent of their deliveries. They tend to deliver
later than promised during these times. So, you are eligible for FedEx and UPS refunds on these late shipments in most such cases. If you factor
these refunds, your shipping budget can be utilised better. And your
bottom line will be better. This also means that you can price more
competitively keeping these refunds in mind. So, do everything you
can to make sure you don’t let go of the shipping refunds you are
eligible for!
