With increased holiday sales comes an inevitable surge in returns and exchanges that could be a challenge post […]
Category: Shopper Experience
Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs
Introduction Holiday shoppers don’t just mean the “I’m planning to spend (more than I usually do during the […]
How To Exceed Your Customers’ Expectations For The Holiday Season
Want to truly stand out in this competitive e-commerce landscape and enjoy the fruits of holiday season success? […]
The importance of Estimated Delivery Date during the holidays
Do you know what customers search for in the checkout page? It’s the estimated delivery date. Yes 45% […]
E-Commerce Post-Purchase CX Playbook For The Up-And-Coming Holiday Season
The Post-purchase CX Mandate Knowing what’s coming and staying ahead of delivery and return-related issues is key to […]
[Gorgias X Lateshipment.Com] Strengthening Customer Relationships With Post-Purchase Automation For 11 Key Events
Customer service in the post-purchase phase is really a hectic time for support teams. It is their time […]
Streamlining Your Checkout Page for success this Holiday Season
Did you know that 7 in 10 customers abandon their cart?(statista). The number one reason for cart abandonment […]
Last minute tips and tricks for BFCM – 2023 + checklist
BFCM is just around the corner. We know that as a brand, you must have worked on your […]
Unique Holiday Marketing Ideas for Ecommerce brands with Examples
Ho Ho Ho! The holiday season is upon us and it’s time for brands to wipe the dust off […]