So your business ships quite often and you had no idea that you could claim shipping refunds from your shipping carrier, FedEx or UPS, even if your shipment is delivered late by 60 seconds? Well then, voila! You just discovered a ton of money that is rightfully due to you!
Shipping Refunds Claim Process
Every domestic UPS and FedEx shipment comes with an on-time guarantee. But they have guile-fully made the processes involved in claiming the refunds very complicated and time consuming, making it difficult for a business to go through it on a regular basis. Lets say you ship about 100 shipments on a daily basis, you need to keep track of where it is and when it will be delivered, until the actual delivery happens. After the shipment is delivered, you need find out the guaranteed delivery date and time compare it with the actual delivery date and time. It would take a minimum of five minutes per shipment per day to do this process. Considering the number of shipments a day, you will need to dedicate a personnel working on this alone.
Shipping Refunds Guarantee
The guarantee depends on the service you are opting for. Lets say, you have opted for Ground shipping, the guarantee could vary from 2 days to more, according to the distance between the sender and receiver, by state or even by city. The cut-off time usually is up until midnight of the day promised. But lets say, you send an express priority overnight, the shipment is guaranteed to reach by 10 30 A.M. the very next morning. But there are of course various terms and conditions one needs to be sure of before checking a shipment for refund eligibility. For example, usually Ground service does not take Saturday and Sunday into account for calculating delivery time, while a ‘Ground Home Delivery’ will not take Sunday and Monday into account for the same purpose.
Claiming Your Eligible Shipping Refunds
Well, this is just the first step towards claiming your shipping refunds. You have just identified a possibly claimable late shipment refund. Then check for any disclaimer notices. Most shipping carriers do not guarantee for late deliveries due to weather issues or other such unpredictable circumstances which are not under their control. Now to claim the refund that you have found to be eligible, there are many contact options available to get in touch with the shipping carrier. This depends on your contract and payment method with FedEx / UPS. You also need to keep in mind the time taken by FedEx / UPS to respond back to your request. All this process needs to be done within a 15-day period that is available between your invoice receipt and due date, otherwise the refund will be rejected. Once you have made your claim, you can check the refund status in your FedEx / UPS account, if the carrier has accepted the eligibility of the claim and is processing your request. If there are no issues, you will receive it on your next shipping invoice.
Automated Refunds Processing System
We, at LateShipment.com, decided to save this time and expense on claiming our shipping refunds. That’s how we came up with the automated refund processing system. All one needs to do in an automated tracking and refund requesting system like LateShipment.com is to sit back and relax while the next shipping invoice is credited with all the eligible refunds claimed. Now we get to concentrate on other important business requirements while LateShipment does all the work involved in getting our refund done!
Save on Your Shipping Costs Now!
We are more than glad to share this awesome invention with the community. We truly believe that every business that ships, be it small or large, definitely needs to automate their refund process to save on their shipping costs. LateShipment has both large corporates and small business users who know their information is always secure. Plus, since LateShipment is on a read-only interface, no shipments can be created using your account information.
You are welcome to join us if you want to check out for yourself how LateShipment.com benefits your business too. We have a free trial until you receive $100 in refunds. All you need to do is sign up on LateShipment.com with some basic information as well as your UPS or FedEx credentials.