While the COVID-19 pandemic did slow the economy down amidst a lot of problems, it also led to an e-commerce surge and accelerated digital transformation by 5 years. What was considered futuristic is now being...
Tag - Retail Technology
Sashank Ravindranath
3 Ways To Boost Post-Purchase Customer Experience And Loyalty With Yotpo And Lateshipment.com
Are you up for a simple exercise that will predict how successful your business will be? If yes, answer the following question. What measures do you consciously take to improve your customer’s purchase journey once...
How to Increase E-commerce Conversion Rates Through Video Marketing
Not getting enough conversions despite getting more visitors? It’s time to include quality video content in your e-commerce website and marketing process. Also, videos can help you attract more potential customers and...
4 Tips to Provide Great Customer Service in E-commerce
Creating a positive experience via great customer service impacts how your audience perceives your business. It not only impacts your existing customers but influences your prospective customers as well. Many consumers...
Ecommerce Returns Management Process: Best Practices
Returns are an integral part of every ecommerce business. 20% of all ecommerce orders are returned. And this number increased up to three-fold during times like the holiday season. However, they become a logistical...
5 Ways AI Can Transform the Retail Industry: Examples and Benefits
The retail industry has been undergoing a digital transformation for years. It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow...
How to Handle Unused Shipping Labels
Understanding Shipping Labels Shipping labels are an important part of any business’ package delivery process because when they’re damaged or missing, your parcels can probably get lost and ultimately hurt your...
15 Shipping Notifications to Enhance Post-Purchase CX
Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via...