In recent times, corporate hierarchies have undergone several changes. And with all the rapid change, digital disruption and globalization, companies look for the right talent. The chief supply chain officer (CSCO), sometimes also referred to as chief operating officer (COO) is one of those positions that have changed much now. Organizations are realising that a chief supply chain officer is very much necessary.
The traditional idea of supply chain has changed so fundamentally that the term in itself may be out-dated. Supply chain management was seen as a chain of goods running from point A to point B. A supply chain today is an intricate web of international relationships.
Organizations that depend heavily on logistics need end-to-end supply chain management. These include susceptible links to fast-rising spikes and dives in consumer demand. CSCOs must be aware of ethical concerns about managing the chain as well as the myriad safety regulations that have to be followed. Driving several such parameters with the pressures of technology and globalization requires a CSCO’s capabilities.
The role of modern-day CSCOs in the highest rungs of the ladder reflects its critical importance to the success of an organization. Today’s CSCOs are relationship builders who deal with the vast interconnectivity across global supply chains. CSCOs have the mindset of a chief executive officer (CEO). CSCOs handle various teams across continents and are leaders who have a solid understanding of an organization’s strengths and weaknesses. They build bridges with colleagues, vendors, organizations and even competitors if it is seen as beneficial.
The business terrain today is very uncertain. To survive in this changing environment, CSCOs are trained to be open-minded and nimble. They understand the rapid and constant changes and do not let their frameworks remain rigid. They are great communicators and are effective with people at all levels. It is absolutely necessary for the CSCO to understand what happens in loading docks and in conference rooms. From analytics to trouble shooting, he needs his capabilities. He is seen as the one-stop point of contact for any disruption and renewal of the supply chain.
