Introducing 
Webinar
Know what it takes to build a winning last-mile strategy. Hear about the best practices and latest industry trends from retail’s top shipping experts.
![Winning in Peak Season with Seamless Pre and Post-purchase CX [Lessons from thriving e-commerce brands]](https://trial.lateshipment.com/wp-content/uploads/Winning-in-Peak-Season-with-Seamless-Pre-and-Post-purchase-CX-Lessons-from-thriving-e-commerce-brands-1200-x-800-px-1.jpg "Winning in Peak Season with Seamless Pre and Post-purchase CX [Lessons from thriving e-commerce brands] (1200 x 800 px) (1)")
[Gorgias X LateShipment.com] Building a Seamless Customer Journey Pre and Post Purchase
by Sriram Sridhar – May 28, 2021
The Role of a Helpdesk in eCommerce Post-Purchase Customer Success
by Sriram Sridhar – March 31, 2021
[Gorgias x LateShipment.com] The Future of Customer Service in eCommerce
by Sriram Sridhar – March 29, 2021
Overcoming Holiday Shipping Hiccups: How to reduce shipping costs and handle parcel delays
by Sriram Sridhar & CAF – Dec 4, 2018
How to setup a winning shipping strategy this holiday season
by Sriram Sridhar – Nov 15, 2018
